c. The third advertisement appeared
as a series of internet pop-ups on the website newwoman.co.uk.
The pop-ups began
by scrolling left and right across one of the models from the above
magazine advertisements. A bottle, for example labelled "IN
ETERNUM+ lip lock", appeared in the foreground. The first
image faded away leaving just the bottle. The logo "FS" then
appeared with text that stated "Luxury To Die For".
d. The fourth advertisement, an insert in The Evening
Standard, featured three "IN ETERNUM+" products: "wound
filler", "embalming fluid" and "lip lock".
Text stated "introducing Fisher & Sons Funeral Home luxury
range of long-lasting afterlife beauty accessories. The reverse
of the insert featured the three products with a short description
of each one. Text for "wound filler" stated "Banish
unsightly blemishes caused by exposure to car crashes, stab wounds
and other violent causes of death ... specially formulated to give
the appearance of actual living tissue ... the perfect solution
to those funeral-day dilemmas." Text for "embalming fluid" stated "Death
can leave skin looking tired, pale and worn-out. But there''s no
better way of ensuring a fresh radiant complexion than IN ETERNUM+
embalming fluid ... Clinically proven to delay the signs of decomposition
...". Text for "lip lock" stated "Perfect pouts
are possible, even for those who have passed away ... Lips look
plumper, fuller and ready for the final kiss of death. Colours
include Nearly Nude, Blood Red and Flesh Pink." Text in the
bottom right corner stated "available from Fisher & Sons
FUNERAL HOME luxurytodiefor.com".
The complainants objected that the advertisements
were:
1. offensive, shocking and likely to cause undue
distress, especially to the recently bereaved and
2. misleading because they did not make clear the
identity of the advertisers or the nature of the advertised product.
Adjudication:
1. Complaints not upheld
The advertisers said
the advertisements were designed to promote ''Six Feet Under'',
a television show that had received plaudits for the refreshing
and unusual way it had depicted death, which they acknowledged
was a highly sensitive topic. They acknowledged the images seemed
to depict death, but pointed out the artwork was respectful and
the models used were uninjured. The advertisers said the advertisements
were shot to give the appearance they were for cosmetics; because
of that the advertisements would not be seen as shocking. The
advertisers believed that the complainants were objecting to the
idea of death
itself instead of the imagery used in the advertisements. They
maintained the advertisements were a thought provoking comment
on death and consumerism, relevant to the editorial values of
the show and the remit of Channel 4. Radio Times said the television
series, which they asserted had proven popular with their readers,
contained dark humour and the advertisement reflected that. They
said they had received 75 complaints from readers. Hello said
they
were unhappy with the advertisement because the visual they had
approved was different to that which ran. They said they were
concerned with the morbid tone of the advertisement, which they
did not expect
from the promotion of a comedy programme. Hello received 20 complaints.
Time Out believed that their readers were adult enough to be
offered an image that was a humorous parody of a black comedy series.
They
said they had not received complaints. Times Newspapers said
they were happy with the advertisement, which they felt was subtle
and
ironic. They said they were unaware of complaints. NewWoman.co.uk
said that they had received no complaints. They said their users
were a similar demographic to ''Six Feet Under'' viewers. The
Evening Standard said a third of their readers fell into the category
of
''heavy Channel 4 viewers'' and enjoyed surreal American drama.
They said they had received a number of complaints, mainly from
the recently bereaved and elderly. The Observer said they had
not received complaints. The Authority noted the offence felt by
the
complainants, especially those recently bereaved. Although it
considered the images might, at first glance, appear to show dead
people,
the Authority considered that readers would have had the opportunity
to study the advertisements for a greater length of time than
those who saw the advertisements fleetingly on posters. The Authority
considered that most readers would recognize the stylised images
as part of a spoof cosmetics campaign, which accurately reflected
the blackly comic tone of the television show. The Authority
concluded
that, in the context of broadsheet newspapers and magazines with
substantial television sections, the advertisements were unlikely
to cause serious or widespread offence.
2. Complaints upheld
The
advertisers said the advertisements were obviously a spoof. They
said people would be alerted to that by the fantastical notion
of advertising ''wound filler'' and ''embalming fluid'', the
address ''luxurytodiefor.com'' that pointed to a website giving
details
about the television show, and the reference to ''Fisher & Sons
FUNERAL HOME'' on the packaging. Radio Times believed the advertisement
could easily be mistaken as being for a beauty product; they
said they had received many enquiries asking what product was
being
advertised. The Authority considered that people unfamiliar with
the television show ''Six Feet Under'' would not understand the
reference to ''Fisher & Sons FUNERAL HOME''. The Authority
noted the absence of ''Channel 4'' or ''Six Feet Under'' branding
on the advertisements and concluded that people were more likely
to be confused and misled, than amused by the advertisers'' ironic
approach. The Authority noted that the campaign had ended but
asked the advertisers to avoid repeating the concept in future.
|